At Appareltrip, your satisfaction is our top priority. We offer a 30-day return policy with no restocking fees, ensuring a risk-free shopping experience for all your fashion needs.

1. Overview

This Return and Refund Policy is part of our Terms and Conditions and should be read in conjunction with our Privacy Policy and Shipping Policy. By purchasing from Beausoul.us you agree to the terms outlined in this policy.

2. Return Eligibility

2.1: 30-Days Return Window
You may return most items purchased from Beausoul.us within 30 days of delivery for a full refund. The 30-day period starts the day you receive your item, as confirmed by our shipping carrier’s delivery confirmation.

2.2: Condition of Returns
To be eligible for a return, your item must be:

• In the same condition that you received it
• Unused and in its original packaging
• Free from damage, excessive wear, or signs of use
• Complete with all accessories, parts, and documentation

2.3 Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:

• Personal care items
• Any item that has been used or shows signs of use

3. Return Process

3.1: Initiating a Return
To start your return:

• Log into your Beausoul account.
• Go to your order history and select the item you wish to return.
• Follow the prompts to generate a return label.
• If you’re unable to access your account, please visit our Contact Us page for assistance.

3.2: Packaging Your Return
Use the original packaging if possible. If unavailable, use a sturdy box with adequate padding. Attach the provided return label to the outside of the package.

3.3: Return Shipping Costs
We cover all return shipping costs for items not damaged or misused. If the return is due to our error (e.g., wrong item sent), we’ll cover the return shipping cost.

4. Refunds

4.1: Refund Process
Once we receive and inspect your return, we’ll process your refund and notify you via email. Refunds are issued to the original payment method used for the purchase.

4.2: Refund Timeframe
Most refunds are processed within 3-5 business days after receiving the return. Depending on your payment method, it may take 5-10 business days for the refund to appear.

5. Exchanges

If you need a different size or color, return the original item and place a new order for the desired one through our online store. This ensures faster processing and availability.

6. Damaged or Defective Items

6.1: Items Damaged in Transit
If your item arrives damaged, contact us within 48 hours of delivery through our Contact Us page. We’ll arrange a return and send a replacement at no cost.

6.2: Defective Items
If an item is defective within the 30-day return window, contact customer service for a prepaid return label, and we’ll send a replacement.

7. Late or Missing Refunds

If you haven’t received your refund within two weeks, check with your bank and credit card company. If still not received, visit our Contact Us page.

8. Gifts

If the item was marked as a gift, you’ll receive a gift credit for the value of the return. The gift giver will not be notified.

9. Exceptions and Special Circumstances

9.1: Bulk Orders
For bulk orders of 5 or more of the same item, please contact our customer service for return instructions.

10. Customer Rights

This policy does not affect your statutory rights as a consumer.

11. Customer Service Contact

For any questions about returns or refunds, contact our customer service team:

• Email: support@appareltrip.store
• Phone: +1 (775) 980-2579
• Address:3710 NW 89TH WAY
  COOPER CITY, FL 33024, United States
• Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM